As soon as Michael Kienle becomes accustomed to one use of AI, jobseekers think up improbable new ways to sneak it into the application process.
“We know they’re using it to write their CVs, their application letters,” says Kienle, global vice-president for talent acquisition at L’Oréal. But recently candidates have become more brazen. One of his recruiters told him a jobseeker had used AI in a video interview, simply repeating answers the bot would provide. The deception was spotted because “the answers didn’t come naturally”, explains Kienle.
Candidates reading AI-generated answers in interviews is just one of the unforeseen consequences employers are reporting as the technology rips through the jobs market. As vacancies shrink, the ease of making applications has left employers overwhelmed with candidates, but often deprived of meaningful information to identify promising hires from AI slop submissions.