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The new back office: inside Goldman Sachs’ Bangalore hub

When Goldman Sachs opened its wholly owned Bangalore operation in 2004, it was a typical back office. Just under 300 full-time staff supported a front line of revenue-generating bankers worldwide. They worked in limited areas such as information technology, finance and accounting.

The group put no cap on Bangalore’s ambitions, says Bunty Bohra, who heads the office, but “we didn’t envisage anything like the scale and complexity” of the current operation — let alone what is now planned for the group.

Goldman now employs about 5,000 staff in Bangalore, 4,000 of them full-time, across almost every division of the bank, including revenue-generating “front office” roles.In 2019, it expects to open a $250m campus on Bangalore’s traffic-clogged outer ring road that will be able to accommodate 9,000 people in two buildings, across 1m sq ft.

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安德鲁•希尔

安德鲁•希尔(Andrew Hill)是《金融时报》副总编兼管理主编。此前,他担任过伦敦金融城主编、金融主编、评论和分析主编。他在1988年加入FT,还曾经担任过FT纽约分社社长、国际新闻主编、FT驻布鲁塞尔和米兰记者。

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