专栏戏言管理

Chief executives are even worse than they think

Martha Stewart says her three greatest character flaws are impatience, being too forgiving and not being forgiving enough. Pierre Yves Gerbeau declares that his greatest weakness is being “brutally honest”. Barbara Stocking, head of Oxfam, describes her worst failing like this: “I move too fast.” And David Giampaolo of Pi Capital has shortcomings that are the most sick-making of the lot. He is, he says, “too trusting and too accessible”.

Every week for the past year and a half, the Financial Times has asked business leaders 20 questions including: “What are your three worst features?” By studying the replies I’ve amassed a treasure trove of data that overwhelmingly support a long-held pet theory of mine. The three worst traits of chief executives are a lack of self-knowledge, a lack of self-knowledge and a quite extraordinary willingness to give themselves the benefit of the doubt.

When it comes to describing their dark sides, 58 out of 60 leaders felt bound by the same rule: any weakness is perfectly admissible, so long as it is really a strength. They almost all cite impatience, perfectionism and being too demanding – all of which turn out to be things that it’s rather good for a CEO to be.

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露西•凯拉韦

露西•凯拉韦(Lucy Kellaway)是英国《金融时报》的管理专栏作家。在过去十年的时间里,她用幽默的语言调侃各种职场现象,并为读者出谋划策。她的专栏每周一出版在英国《金融时报》。露西在2006年获得英国出版业奖的“年度专栏作家”奖项。

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