I was reading an interview with the head of one of the world’s biggest mining companies the other day when I came across a line that made my jaw drop.
It said that when Mike Henry, chief executive of BHP, has a meeting with his executives, he gives someone the job of delivering “structured feedback” about how well or badly the gathering went.
The appraisal can include a review of how Henry himself chaired proceedings and is sent to all participants as part of a continuous improvement programme known as the “BHP Operating System”.
您已阅读13%（535字），剩余87%（3636字）包含更多重要信息，订阅以继续探索完整内容，并享受更多专属服务。