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Growth of staff monitoring software stokes debate over rights and morals

‘Data is the new frontline in workers’ rights’

Brian Cramer has built a growing business helping financial services firms meet their legal obligations by tracking employees’ communications and activities. But, now, demand for such tools is expanding beyond those companies — and for a broader range of reasons.

Smarsh, where he is chief executive, focuses on the tightly regulated and scrutinised financial services sector. It uses algorithms and machine learning to traw