Describing work as slop and sludge is not the ideal feedback. But the terms are a warning to employers of the risks and limitations of content generated by artificial intelligence.
“Work slop is a new form of automated sludge in organisations,” says André Spicer, author and dean of Bayes business school. “While old forms of bureaucratic sludge like meetings or lengthy reports took time to produce, this new form of sludge is quick and cheap to produce in vast quantities. What is expensive is wading through it.”
Many executives are championing new AI tools that help their staff to synthesise research, articulate ideas, produce documents and save time — but at times the technology may be doing the opposite.
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