Allison Kirkby said advances in artificial intelligence could deepen significant job cuts under way at BT, as the chief executive of the UK telecoms group opened the door to a possible future spin-off of Openreach.
Kirkby told the Financial Times that BT’s plans to cull more than 40,000 jobs and strip out £3bn of costs by the end of the decade “did not reflect the full potential of AI”.
If AI presented new opportunities for BT to run the business with fewer resources, Kirkby said it would need to adapt to remain competitive.
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