When Dave Calhoun, chief executive of Boeing, addressed its employees this week about a brush with disaster on a 737 Max aircraft carrying 171 passengers, he choked up. “I got kids, I got grandkids and so do you. This stuff matters. Everything matters, every detail matters,” he told them.I don’t doubt Calhoun’s sincerity but Boeing has made emotional pledges to improve its safety record before and those did not prevent this accident. No matter how hard it pulls at its internal controls to reform how it designs and builds aircraft, it has not fully changed course. The most famous aerospace company in the US has a big credibility problem.
The latest blow to its authority came last Friday when part of the fuse