Luxury Chinese hotels run by Marriott, Hilton and Hyatt have apologised after a video showing unhygienic practices such as in one case using the same sponge to clean drinking cups, a sink and a toilet was viewed by tens of millions of people.
The flurry of apologies came after an 11-minute video shot with hidden cameras showing cleaning staff wiping cups and sinks with used guest towels and sponges at 14 hotels in China was posted online by a blogger using the name Huazong.
A repost of the video on Weibo, China’s equivalent of Twitter, by state-run newspaper the Beijing News had been viewed 28m times as of Thursday. The state-run China Consumers Association also reposted the video.
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