Software robots have become one of the hottest fads in business automation, as a new wave of AI is poised to sweep through the back-office functions of large corporations.
Investors are jumping on the bandwagon — though in its current form, the market may never be big enough to justify the nosebleed valuations for bot start-ups such as UiPath, which recently joined the ranks of highly valued private companies known as unicorns.
Software robots replicate the routine work humans often do in front of computer screens. As software applications have taken over mainline business processes, many back-office workers find themselves filling the gaps between fragmented systems, often acting as the glue in an unthinking information workflow.
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