“Uncontrolled acceleration” is a euphemism for the disturbing problem – jammed accelerator pedals – at risk of afflicting millions of Toyota cars and trucks that the company has recalled in recent months. By unhappy coincidence it also describes the trajectory of Toyota itself. The carmaker's breakneck growth has allowed defects to come into both its manufacturing and its communication with customers.
丰田公司(Toyota)最近几个月召回了数百万辆轿车和卡车,它们都可能存在一个令人不安的问题——油门踏板被卡,“加速失控”只是这个问题的委婉说法。不幸的是,这个词正好也描述了丰田自身的发展轨迹。这家汽车制造商的飞速增长,致使其制造工艺及与客户的沟通都出现了瑕疵。
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