Public contracts sound like a great business for companies. The ultimate customer is typically a government with a huge budget, high creditworthiness and a myriad other contracts to award.
In reality, public bodies and arms of the state can be chaotic, entitled and insanely demanding. Microsoft is the latest casualty.
The tech giant’s deal to modernise the Pentagon’s IT capabilities ended abruptly this week. The US Department of Defense announced it was calling off the flagship $10bn Joint Enterprise Defense Infrastructure (Jedi) cloud contract.
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