Mobile users in the UK had the least reliable experience on average of any G7 country in 2024, according to data that highlights the impact of poor performance on consumers.
Britain scored 859 points on a scale for mobile reliability experience between July 1 and September 28 in a study by research company Opensignal, with Italy on 861 and Japan in first place on 925.
The UK has lagged peer countries on high-speed fifth-generation mobile phone networks in part because of disruption caused by the government’s ban on equipment from Chinese company Huawei.
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