US airline chief executives expressed frustration over Boeing’s quality issues on Tuesday, as they revealed the extent of the cost impact and delivery delays from the fuselage blowout on an Alaska Airlines flight earlier this month.
“We’re going to hold them accountable. Boeing needs to get their act together,” American Airlines chief executive Robert Isom told analysts on Thursday.
Boeing’s issues over the past number of years were “unacceptable”, he added. No matter who was leading the plane maker, he said, “all of Boeing needs to come together and to get back on the right track”.
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