International companies are rushing to set up their own back offices in India as they seek to develop technology in house, sparking a “huge war for talent” with traditional IT service providers such as Infosys and TCS, said industry experts.
Companies offering data, cloud and analytics support have made India a software services export powerhouse. But multinationals are opening a growing number of their own back offices, called global capability centres, to develop in-house technology, including cyber security systems and artificial intelligence.
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