After 15 years of practice, why are we still so awful at email?
糟糕的邮件礼仪

I detect two new trends are emerging in greetings, both bad. Sign-offs are getting worse too.
我们已经写了十几年电子邮件了，但经验并不能帮我们把邮件写好。如今涌现出的许多新“邮件礼仪”让邮件看起来更糟糕了。