What tools do you use at work that you didn’t a decade ago? That’s the question I posed to a group of friends recently, hoping for a host of interesting examples of how technology is transforming the workplace.
But the responses from a disparate group that included insurance brokers, speech therapists and entrepreneurs surprised me. All the new digital products they rated were, in effect, secretary substitutes.
I heard paeans to the utility of Skyscanner for corporate travel, the benefits of Google Docs for holiday rotas and the value of EchoSign for electronic signature of documents.
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