Last week, when a woman in our travel department booked me a flight, I sent her an e-mail: “That’s absolutely marvellous – thanks so much.”
In congratulating her so warmly for doing her job, I thought I was being charming and gracious, but now I see I was actually doing something rather darker. Not only was I debasing the language, but was pushing a drug that turns people into demotivated, infantile, praise-dependent junkies.
This rethink was brought on by a discussion with a columnist friend who has just gone to work for a rival newspaper.
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