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WEBSITES IMPROVE BUT COULD BE BETTER

Amid the gloom, the internet still casts light: online retailers report bumper sales; and Twitter has become a staple for anyone looking for a jolly story.

It makes sense: the internet has the huge advantage of being almost free for its consumers, and highly cost effective for its suppliers.

This year's FT Bowen Craggs Index, which ranks the websites of 75 of the world's largest companies, suggests some businesses are thinking that way.

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