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America’s top companies keep talking about AI — but can’t explain the upsides

FT analysis of hundreds of filings suggest the S&P 500 businesses are clearer about the risks than benefits

The biggest US-listed companies keep talking about artificial intelligence. But other than the “fear of missing out,” few appear to be able to describe how the technology is changing their businesses for the better.

That is the conclusion of a Financial Times analysis of hundreds of corporate filings and executive transcripts at S&P 500 companies last year, providing one of the most comprehensive insights yet into how the AI wave is rippling through American industry.

Big Tech giants such as Microsoft, Alphabet, Amazon and Meta have regularly extolled AI’s benefits, pledging to invest $300bn this year alone to develop the infrastructure around large language models.

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